Would you like to turn people’s everyday experiences into competitive edge?
Kenno’s qualitative research methods give you a chance to peek into your customers’ day-to-day lives and help you gather an understanding about what really matters to them. Instead of laboratory-like user interviews, Kenno steps into the end customer’s shoes through on-site ethnography.
There is a whole lot of unused business potential in the unrecognized needs and motivations of the end users, customers and stakeholders. By providing end-customer insights, we help our customers to make the most of this potential, and utilize it as a competitive advantage: to create added value, devoted customers as well as sustainable business.
It is important to recognize cultural differences and their effects on stakeholders’ values and behaviour. Kenno’s internationally experienced anthropologists offer lectures, workshops and consulting for international entrepreneurs working in Finland as well as Finnish endeavors abroad.
The Kenno Service Path
We choose the best research methods and reach relevant informants to achieve your goals.
Kenno conducts ethnographic research in real-life situations, where the product or service in question is being used.
Research findings are always offered to the customer in an easily approachable and usable form.
Crafting the results of ethnographic research together with our client, utilizing for example design sprint methods.
Viola StrandbergViola is an anthropologist whose area of expertise is physical space and developing commercial enviroments. Her special interest is how stories can be used to create a sense of space and belonging between consumers and different places and products. In addition to Finland, Viola has conducted ethnographic research in the USA. City of Helsinki, Finnish design and ethical fashion inspire Viola in her free time.
+35850 466 5198
Anna MartelaAnna specializes in Corporate Social Responsibility and the anthropological research of ICT. She has carried out ethnographic research for example for Nokia, in the outskirts of Jakarta. She is intrigued by the utilization of social theories in practical problem solving. Anna is interested in the concept of empowerment, corporate strategy, and the combination of development cooperation and sustainable business.
+35841 433 1587
Elina gets a kick out of urban anthropology, and is currently writing about urban spaces and public places. She specializes in the study of borders – both physical and social. Elina is interested in the concepts of social memory and human agency. She is curious about the process of decision-making and how choices are framed. Elina has done ethnographic field research in Finland and Brazil. She enjoys traveling and learning new languages.
+35841 506 3188
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